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Clients Cannot Access the Internet Properly

Procedure

  1. Check that clients are connected to the properly.
  2. Check that the is powered on properly.
  3. Check that the is in a location covered by communication networks and that the signal strength is strong.
  4. Check that the network mode meets the requirement of the local service provider. For details, see Setting the Operator's Network.
  5. When the is used for Internet access, the Point-to-Point Protocol (PPP) user name and password must be set correctly. Check that the PPP user name and password are correct. For details, see Creating a Network Profile.
  6. If the Dynamic Host Configuration Protocol (DHCP) service is not enabled and the clients are set to obtain IP addresses dynamically, the clients cannot access the Internet. In this case, enable the DHCP service. For details, see DHCP Settings.
  7. Check that the network adapters of the clients are working properly.
  8. Contact your service provider if the problem persists.
Parent topic: FAQs