Performing a Traceroute Test

If the cannot connect to the Internet, perform a traceroute test to identify the possible causes.

Procedure

1. Choose > > .
2. Select from the drop-down list box.
3. In the text box, enter the IP address or domain name, for example www.google.com.
4. Set and .
5. Click .

   The diagnostics results are displayed in the area on the bottom of the page.