General Settings
The General tab of the Configuration screen contains settings that control general aspects of your device, such as connection settings, and basic application settings.
Connection Settings
The settings in the Connection Settings section allow you to specify general connection settings and which radios are active.
Auto-Connect
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Automatically connect to T-Mobile network when device is powered on — If this box is checked, webConnect
will automatically attempt to connect your device to the T-Mobile network when you power on your device. |
If this box is NOT checked,
you will have to connect to the T-Mobile network manually.
Network Radios
The options in this section allow you to select the radio that you use. Only one of the options can be selected at a time.
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Best available — webConnect will attempt to connect to the best available network. |
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LTE only — webConnect will only attempt to connect to a 4G LTE network. |
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3G only — webConnect will only attempt to connect to a 3G network. |
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2G only — webConnect will only attempt to connect to a 2G network. |
The Best available option is recommended. You may wish to change the radio that your device uses when you are in an area that has intermittent coverage for one type of signal but better coverage for another. For example, you may be in an area where you are receiving a 4G LTE signal that frequently fades but a strong 3G signal. In this case you may want to select 3G only to keep your device constantly connected to the strong 3G signal. When you leave the area, remember to change back to Best available.
Data Roaming
The settings in this section allow you to control the data roaming behavior of webConnect. Roaming occurs when you are outside your Carrier's coverage area. Connecting to a network while roaming may incur additional data charges.
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Allow connections when roaming — Selecting this option allows you to connect to a data network when you are roaming. |
Standby Mode
The Standby Mode drop-down allows you to configure how long a period of inactivity must pass before webConnect
will switch to standby mode. You can choose from the following options:
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After 10 minutes idle — Select this option to automatically switch to standby mode after 10 minutes of inactivity. |
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After 15 minutes idle — Select this option to automatically switch to standby mode after 15 minutes of inactivity. |
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After 20 minutes idle — Select this option to automatically switch to standby mode after 20 minutes of inactivity. |
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After 30 minutes idle — Select this option to automatically switch to standby mode after 30 minutes of inactivity. |
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After 60 minutes idle — Select this option to automatically switch to standby mode after 60 minutes of inactivity. |
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Never go to standby — Select this option to never switch to standby mode. |
Once webConnect
switches to standby mode, you will need to reconnect to the mobile broadband network.
WWAN APN Settings
webConnect is preconfigured with a profile for the T-Mobile network. The settings for such WWAN APN profiles control how your device connects to a mobile broadband network. You can add, edit, and delete profiles as needed for connecting to other networks. You should not add, edit, or delete any profiles unless directed to do so by T-Mobile customer service.
Important! Changing the APN settings requires your mobile hotspot to disconnect and reconnect to mobile broadband network. You will not be able to connect to the Internet while this is happening.
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Profile — This drop-down list contains the names of any pre-configured or user created WWAN APN profiles. Select the profile that you wish to use from this drop-down. |
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APN — Access Point Name. The name of the wireless access point with which your device communicates when connecting to the mobile broadband network. |
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Authentication — The security method used to authenticate the profile. |
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User Name — Your user name for the mobile broadband network. |
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Password — Your password for the mobile broadband network. |
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Delete — Click this button to delete the currently selected profile. |
Note: Pre-configured profiles cannot be deleted.
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Edit — Click this button to open the Edit APN Profile dialog. You can edit the following: |
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Profile Name — The name assigned to the WWAN APN profile. |
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APN — Access Point Name. The name of the wireless access point with which your device communicates when connecting to the mobile broadband network. In most cases, the access point name for the selected network will have been pre-entered for you (and will not be editable). However, if no access point name has been entered, you must enter the appropriate name here. If you do not know the appropriate information for this network, contact the network provider. |
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Authentication — Select the appropriate authentication method from the drop-down list. |
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None — Selecting this option instructs webConnect to use no authentication protocol. |
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PAP — Selecting this option instructs webConnect to use unencrypted password authentication. |
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CHAP — Selecting this option instructs webConnect to use Challenge Handshake Authentication Protocol (CHAP). |
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User Name — Enter a user name for the mobile broadband network, if needed. |
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Password — Enter a password for the mobile broadband network, if needed. |
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Click Save to save your changes. |
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Add — Click this button to open the Add APN Profile dialog. Enter or select appropriate values in the fields as described above in the Edit APN Profile dialog. Click Save to save the new profile. |
Alert Settings
webConnect alerts you when certain events occur. You can configure which events will trigger an alert by selecting from the following options:
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Show alerts when network coverage changes. (Example: 4G to 3G) — When this option is selected, an alert displays when your connection speed changes from a higher speed to a lower speed or from a lower speed to a higher speed. |
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Show alerts when roaming — When this option is selected, an alert displays when you make a connection to a network while roaming.. |
Note: Alerts require the webConnect Companion application on your computer. For more information on installing webConnect Companion, see Installing the webConnect Companion Application.
SIM PIN Settings
Subscriber Identity Module (SIM) cards are provisioned with a Personal Identification Number (PIN) that locks user access to the device and service in order to prevent unauthorized access. When you connect to your device you may be required to enter a PIN if the PIN lock feature is enabled on your device. The number of incorrectly entered PIN attempts is limited to three (3). Failure to enter a correct PIN within the number of permitted attempts will lock your device's SIM card.
If your SIM becomes locked, you can re-enable the PIN mechanism by entering a PIN Unlock Key (PUK). Contact Customer Care to receive the PUK if you have locked your SIM. After entering a correct PUK, you can reset the PIN. Please note, as a security feature, ten (10) incorrect SIM PUK attempts will permanently disable the SIM/UICC.
For more information, see Locking and Unlocking Your SIM and Mobile Device.
The following settings appear in this section:
Pin Lock
DLNA Settings
DLNA (Digital Living Network Alliance) enables you to share digital media between different devices. These settings are applicable if only you have a memory card inserted into your device. Select your media server and the types of media that you want to share from the following options:
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Device Name — Enter the name for your DLNA device in this field. |
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Music — Select Enable to share to share your music files. |
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Pictures — Select Enable to share to share your image files. |
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Videos — Select Enable to share to share your video files. |
Note: If you change the media on your memory card, please eject and reinsert it to make the new content available over DLNA.