Accessing the T-Mobile webConnect Client

You can access T-Mobile webConnect using a browser, or by starting the T-Mobile webConnect Companion if you have it installed on your computer.

Accessing T-Mobile webConnect Using Your Browser

To access T-Mobile webConnect manually, do the following:

1. Connect to your hotspot device. See Connecting to Your Device for more information.
2. Open a browser and enter http://mobile.hotspot in the address bar. The T-Mobile webConnect Login screen appears.
3. Enter your T-Mobile webConnect administrator password in the field provided.

Note: The default administrator password is: admin.

4. Select the Remember Password checkbox if you want to bypass the login screen in the future.
5. Click Log In. If you entered the correct password, the T-Mobile webConnect Dashboard screen appears.

Note: If this is the first time you are accessing T-Mobile webConnect, after you log in you will be shown a series of quick tips. After the quick tips, you will be prompted to configure some hotspot settings including changing your administrator password.

Accessing T-Mobile webConnect Using the webConnect Companion Application

To access T-Mobile webConnect using the webConnect Companion application, do the following:

1. Connect to your hotspot device via Wi-Fi using the network connection software on your computer. Provide the Wi-Fi network password, if requested.
2. Start the webConnect Companion application. The webConnect Companion’s icon appears in your system tray (Windows) or Menu bar (Mac).
3. Right-click the icon to display the menu.
4. Select the View webConnect menu option. The webConnect Companion Login screen appears.
5. Enter your T-Mobile webConnect administrator password in the field provided.

Note: The default administrator password is: admin.

6. Select the Remember Password checkbox if you want webConnect to remember your password so you do not have to enter it in the future.
7. Click Log In. If you entered the correct password, the webConnect Companion Main screen appears.
8. Click the Full View button (). The T-Mobile webConnect Dashboard screen appears.

Note: If this is the first time you are accessing T-Mobile webConnect, after you log in you will be shown a series of quick tips. After the quick tips, you will be prompted to configure some hotspot settings including changing your administrator password.