The SMS Screen

The SMS (Short Message Service) screen appears when you click on the SMS tab in the Navigation area or when you click on the SMS area in the webConnect Companion application. SMS is a standard used by mobile carriers worldwide for the exchange of text messages between devices. webConnect makes SMS simple by allowing you to send and receive messages from a familiar messaging client.

The SMS screen is divided into two sections: Current Conversations and Active Conversation. The following list explains how to use the items in each section to manage your conversations and messages.

Current Conversations Section

The Current Conversations section displays a list of your current conversations and other tools.

●   Selected Conversation — The currently selected conversation is shown highlighted in the Current Conversations section.
●   New Conversation Button — Click New to start a new conversation. The Active Conversation section is cleared and your cursor is placed in the empty SMS number field.
●   Delete Conversation — Click the Delete Conversation button () to delete a conversation. All messages associated with that conversation will be deleted.
●   Search Field — Enter text in this field to search for messages that contain the text. Conversations that contain the search text are listed in the Current Conversations section. Select a conversation to view the message or messages that contain the text in the Active Conversation section. If you entered text in the Search Field, click the Clear Search icon to clear the text from the field. Clearing the text in the Search Field redisplays all your conversations in the Current Conversations section.

Active Conversation Section

The Active Conversation section shows the message details of the selected conversation. The following details apply to this section:

●   Received Messages are shown left-justified and have a gray background.
●   Sent messages are shown right-justified and have a white background.
●   The messages are displayed with the oldest at the top and the newest at the bottom.
●   If you hover your cursor over a message, the Delete Message and Forward Message buttons appear.
Delete Message () — Click this button to delete the message.
Forward Message () — Click this button to start a new conversation with the text of the selected message pre-filled in the Text Entry Field.
●   SMS Number Field — This field either displays the SMS number of the sender/recipient of the current conversation or allows you to enter a new SMS number for new and forwarded conversations.
●   Text Entry Field — Enter the text that you wish to send in response to an existing conversation or as a new or forwarded conversation in this field. Press Enter on your keyboard to send your message.
●   Unsent Message — If a problem occurred sending a message, the unsent message will appear at the bottom of the of the list of messages. The message will have a red border and red exclamation mark in the upper-right corner.