The webConnect Companion Window
The webConnect Companion window appears when you login to T-Mobile webConnect through the webConnect Companion Login screen. The webConnect Companion window displays basic information about your hotspot.
The webConnect Companion window is divided into three areas: Header , Content , and Footer .
Header Area
The Header area contains the following items:
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Battery Status — The Battery Status icon indicates the status of your device's battery. The value next to the icon indicates the remaining percentage of charge available in your battery. |
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Show Full View button — Clicking the Show Full View button ( ) displays the Full View interface. |
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Close button — Clicking the Close button ( ) minimizes webConnect Companion to the system tray on Windows. webConnect Companion is still running. |
Note: The Close button does not appear on the Mac version of webConnect Companion. To minimize webConnect Companion to the Dock, click the close button (
) on the Mac OS chrome surrounding the window.
Content Area
The Content area contains the following items:
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Network Name — The name of the network your device is registered with appears here. |
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Signal Strength — Indicates the strength of the signal and the technology type of your current mobile broadband connection. |
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Connection Data — This area cycles through a display of the following connection information: |
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— Connection Timer — The connection timer indicates the length of time since you established a connection from your hotspot to the mobile broadband network. |
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— Local Data Received — The amount of data that you have received during this connection. This is locally calculated data usage and does not reflect billable data usage. |
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— Local Data Sent — The amount of data that you have sent during this connection. This is locally calculated data usage and does not reflect billable data usage. |
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Roaming Indicator — When you are roaming a yellow banner appears to indicate you are connected to a roaming partner. |
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Hotspot Wi-Fi Network Name — This is the network name (SSID) of your hotspot's Wi-Fi network. Clicking on this link displays the Hotspot Settings tab of the Configuration screen. |
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Number of Connected Devices — This value indicates the number of devices actively connected to your hotspot out of the number of available connections. |
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Current Billing Period — These dates are the start and end dates for your current billing period. |
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Data Usage Indicator — This progress bar indicates your current data usage. The bar changes color as you approach your data limit. Any roaming data usage is indicated on the bar with a striped overlay ( ). |
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Current Usage — Your current data usage is listed numerically in this area. Click on this area to refresh your usage information. |
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Amount Due/Current Balance — If you have a postpaid data plan, this area will display your current amount due and when your payment is due. If you have a prepaid data plan, this area will display the current amount of your balance and the date this balance expires. |
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SMS Messages — This area displays the number of unread SMS messages you have. Click on the messages indicator to open the Full view interface to the SMS screen. |
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Connect/Disconnect — Click this button to connect to or disconnect from the mobile broadband network. Depending on the state of your SIM or your connection status, this button can change to one of the following: |
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Connecting/Disconnecting — While connecting or disconnecting, the button is disabled and displays the status of the process. |
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Searching... — This is displayed in the button if your hotspot device is searching for a mobile broadband network with which to register. |
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Denied — Your hotspot device was unable to register with a mobile broadband network. |
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Unlock SIM — If your SIM is locked, the Device Status area changes to display a message indicating your SIM is locked and the Connect/Disconnect button changes to Unlock SIM. Click this button to open the Unlock SIM dialog. For more information, see Locking and Unlocking Your SIM and Mobile Device. |
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Unlock Device — If you are trying to use an unsupported SIM, the Device Status area changes to display a message indicating the SIM card in your device is unsupported and the Connect/Disconnect button changes to Unlock Device. Click this button to open the Unlock Device dialog. For more information, see Locking and Unlocking Your SIM and Mobile Device. |
Note: If you click Disconnect and devices are connected to your hotspot, a dialog appears warning you that the connected devices will no longer be able to access the Internet. Click Disconnect to confirm that you want to disconnect.
Footer Area
The Footer area contains links to the following:
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Log Out — Click this to log out from webConnect Companion. The Login screen is displayed. |
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Carrier Messages ( ) — This icon appears if you have any unread messages from T-Mobile. The number of unread messages appears next to the icon. Click the icon to open the Carrier Messages dialog. |
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Help ( ) — Click this icon to display the online help. |