Getting Started – How to insert the SIM card
1.
Open the top cover of the device using the
thumb catch:
2. Insert
your standard sized SIM card as shown. Make sure it is pushed all the
way in.
IMPORTANT
NOTE:
This device supports the Standard size SIM card only.
Do not insert a micro SIM or use a SIM card adaptor which can damage
your device
Factory
Reset button. Press for 5 seconds.
3. If you
wish to use your device for portable USB storage then insert an optional
microSD™ card as shown. microSD(HC)™ memory cards up to 32GB are supported by
this device.
Plug in
Remove
the end cap and insert the USB plug into a spare USB socket on your computer or
into the power supply provided:
TIP
You
can use the USB double extension cable to provide additional power to the
modem, especially with older laptops.
Connect via Wi-Fi
On your computer, select your network and sharing centre from the tool
bar, My Network Places, or via the Control Panel. Look for the new Wi-Fi
connection that starts with TEWM (Telstra Elite Wi-Fi Modem).
Modem Identification (SSID)
|
TEWM_xxxxxx
|
Password
|
8847xxxxxx
|
Where xxxxxx is a
unique code for your device
|
|
Enter the password shown on your security card,
8847xxxxxx.
The password is case sensitive so use capital letters
exactly as shown on the security card.
If you have lost your security card the default
password is 8847 followed by the last 6 digits of your MAC address which is
printed under the cover of your modem.
Check the LED status indicators
The LED lights indicate your network connectivity and Wi-Fi status and
both LED’s will flash when you are transferring data.
Network indicator |
Modem Status |
|
|
Offline.
Not registered on the network |
|
|
Registered
on the 2G network |
|
|
Active
data transfer on the 2G network |
|
|
Registered
on the 3G network |
|
|
Active
data transfer on the 3G network |
Wi-Fi indicator |
Modem Status |
|
No LED |
Wi-Fi is Off. Log onto
your unit to switch on |
|
|
WPS
is active |
|
|
Wi-Fi
is active |
Use a browser to connect to the modem homepage
The
default Admin login is ‘password’
Open your internet browser and enter http://m.home
in the address bar. You can also connect using the IP address 192.168.0.1
Install the modem shortcut (optional)
If you connect your modem to your computer, you can
install a modem shortcut on your desktop and Programs menu. Open the CDROM
pop-up, then run the Autorun file to install the
shortcuts: 
How to use the Connection
Manager Software
The default Admin login password is ‘password’
See below for a quick review of all the Settings.
Connection
The Connection page shows a quick device summary
status
Settings
Mode
Selection
USB + Wi-Fi
modem – Allows a local USB connection and up to 5 users via
Wi-Fi.
USB modem
only – Allows a local USB connection only.
Quick
Settings – Step through a wizard to set up your connections.
Network
Status
|
H+
Connected |
When connected to HSPA+ Highest Speed up to 28Mbps (3G
with MIMO) Up to 21Mbps (3G non MIMO) |
|
H
Connected |
When connected to HSDPA, HSUPA,
HSPA |
|
3G
Connected |
When connected to UMTS / WCDMA |
|
2G
Connected |
When connected to GSM / GPRS /
EDGE |
|
Disconnected |
When disconnected from the network |
3G Settings
Network
Select – WAN Connection Mode is the Telstra Network
Connection, which by default will automatically connect.
Band Selection - Sets the network bands your device supports.
Normally there is no need to change this setting.
APN Settings
– Press Add to create a new APN for your new carrier. Enter the details
provided then press Save. Select your new APN using the Profile Selection box,
then press Set default to use this APN as your default connection.
Step by step, how to create a new APN (see image below)
1.
Log in to the web interface (192.168.0.1 from your
browser)
2.
Press Disconnect on the home page to disconnect your
current data session. You cannot change the APN while you are connected.
3.
Go to Settings > 3G Settings > APN Settings
4.
Press Add
5.
Enter the Profile name for your new connection, eg Telstra
6.
Enter the correct APN details eg
telstra.wap
7.
Press Save
8.
Press the Profile Selection box and select the new APN
9.
Press Set default
10. Go
back to the home page and press Connect to test
|
TIP: You need to Disconnect your data
session in order to make any APN, band selection, or band mode changes. |
Wi-Fi
Settings
Station List – view number of Wi-Fi users connected to
your modem
Basic – Set your main Wi-Fi settings and parameters.
Security – Configure your security mode and password
settings.
WPS – Configure your WPS compatible settings.
Advanced
Reset – reset to factory default conditions.
PIN Manage – Manage the SIM PIN Settings.
Router – Set your LAN parameters.
Management – Change the admin password on the web
interface.
Firewall
(advanced)
Port Filtering – enable port filtering if required
Port Forwarding – enable port forwarding if required
System Security – enable remote management and PING.
SD Card
Enable or disable memory card sharing over the Wi-Fi
network.
This is useful for sharing files over your Wi-Fi link.
Records
View your data session records.
SMS
Use the SMS interface to receive messages. Messages
can be stored on the device or on the SIM card
Device Information
Basic Status
– view your 3G and System info including your Network
Provider and signal strength parameters.
Network
Status – view your network connection state whether you are
connected to Telstra and your WAN and LAN IP addresses.
Update – Check
to see if updates are available for your device. If an update is available
click to download and install the update. Follow the steps provided in the tool
to upgrade your device.
Downloading updates will consume some of your data allowance and normal carrier
charges apply.
MicroSD™ card
If you use a microSD™ memory card in your modem your
computer will display a removable disk drive. You can use the modem as an
external drive to store and transfer files.
microSD™ cards supported to 2GB are FAT 16 format.
microSDHC™ cards supported to 32GB are FAT 32 format.
If you want to remove the modem please use the Safe
Removal of Hardware to stop the removable disk first.
External Antenna Port
The antenna port type is
TS9. Only use the correct type supplied from your dealer. Insert and remove the
connection carefully. Do not pull on the cable to remove the connection.
Help
Click Help
to view the help file.
Troubleshooting
If you have any problems with your connection or modem
please consult the manual and check this section. If the problem still exists
contact your service provider or check our website for more details at zte.com.au
|
Problem |
Possible Causes |
Suggested Solution |
|
The user interface doesn’t start after the modem is
plugged in. |
PC configuration is not correct. (No autorun) |
Start the program manually by going Start>
Program Files or use the shortcut on the desktop. |
|
The modem has no signal. |
The antenna is at the wrong angle or position. |
Adjust the angle and position of the USB modem. |
|
You have no network coverage. |
Try moving location until you get good reception. |
|
|
SIM card requires a PIN number |
Remove your SIM. Insert into a mobile handset and
unlock the PIN function. |
|
|
Data connection failed. |
You have no network coverage. |
Try moving location until you get good reception. |
|
The modem cannot connect to the internet when
overseas |
You don’t have international roaming enabled on your
plan. |
Consult your service provider before you go overseas
to enable roaming. |
|
No warning tone |
The PC soundcard is disabled or on low volume |
Check the audio card and adjust the volume. |
|
The microSD™ card cannot be read or is not found. |
Re-insert the microSD™ card. The maximum capacity is
32GB SDHC card |
Try another microSD™ card and make sure the capacity
and format is correct. |
|
Modem will not power up, or powers down in use |
Your USB power is not sufficient, especially with
older PC hardware |
Use the double extension USB lead supplied and plug
into 2 USB ports. |
Using the USB Extension
Cable
In some older PC hardware there might not be sufficient
power available from the USB bus to fully power the modem. In these cases you
can use the USB double extension lead plugged into two USB ports on the
computer. This provides additional power to the modem.
Software Removal
If you wish to uninstall the modem software
please follow the steps below:
PC
Start > All Programs (or equivalent) >
Select Telstra USB+Wi-Fi > Uninstall
MAC
Select: Telstra USB+Wi-Fi
> Uninstall
Follow the prompts to continue.
Precautions and Safety
Information
· Some electronic devices are susceptible to
electromagnetic interference. The modem is a transmitting device and may cause
interference to sensitive electronic equipment such as audio systems, vehicle
systems and medical equipment. Please consult the manufacturer of the other
device before using the modem.
· Operating of laptop or desktop PCs with the modem may
interfere with medical devices like hearing aids and pacemakers. Please keep
the modem more than 20 centimetres away from such medical devices. Turn the
modem off if necessary. Consult a physician or the manufacturer of the medical
device before using the modem near such devices.
· Be aware of the regulations when using the modem at
places such as oil warehouses or chemical factories, where there are explosive
gases or explosive products being processed. Turn off your modem as instructed.
· Don’t touch the antenna area unnecessarily whilst
connected. This can affect your modem performance and reduce the signal
quality.
· Store the modem out of the reach of children. The
modem may cause injury or get damaged.
· The modem contains sensitive electronic circuitry. Do
not expose the modem to any liquids, high temperatures or shock.
· Only use original accessories or accessories that are
authorized by the manufacturer. Using unauthorized accessories may affect your
modem’s performance, damage your modem and violate related national
regulations.
· Avoid using the modem in areas that emit
electromagnetic waves or in enclosed metallic structures eg lifts.
· The modem is not waterproof. Please keep it dry and
store it in a cool, dry place.
· Don’t use the modem immediately after a sudden
temperature change eg from an air conditioned environment to high temperature
and humidity outside. In such cases there could be condensing moisture inside
the modem which can cause internal damage. Unplug the modem and leave it for 30
minutes before use.
· Always handle the modem with care. Be careful not to
drop or bend the modem.
· There are no user serviceable parts inside the modem.
Unauthorised dismantling or repair will void the warranty.
Radiation from Electronic Devices
The USB Wireless modem is a
transmitting device with similar output power to a mobile phone. It uses an
internal or external antenna to connect to the mobile network. To get the best
performance from your device do not cover or shield the device in any way as
this will lead to increased output power. Always leave a clear space around the
device to allow the transmit and receive signals to propagate. It is not
intended to be used as a handheld or body worn device but SAR tests have been
successfully completed in accordance with the Australian regulatory
requirements.
Software Updates
When the user selects Software Update the USB modem checks
an on line server to see if any updates are available. If a new version of
modem firmware is available the user needs to select to download the package.
Downloading update firmware will consume some of your data and normal carrier
charges apply for this data.
Declaration of Conformity
We declare under our sole responsibility that the
product(s) detailed in this manual, and in combination with our accessories,
conform with the essential requirements of The Radio Communications Standard (Electro-magnetic
Radiation Human Exposure) 2003 and the Australian Communications and Media
Authority Section 376 of the Telecommunications Act 1997.
The highest SAR result recorded in the body position
is 1.57 W/Kg.
Ver. 1.4 Dec 2013
Technical Specifications:
|
Network compatibility |
UMTS 850, 1900, 2100 MHz |
|
GSM 850, 900, 1800, 1900 MHz |
|
|
Dimensions |
94mm x 28.6mm x 12.5mm |
|
Weight |
Approx.
29g |
|
Data Rates |
HSDPA 3G MIMO up to 28Mbps HSDPA
3G Non MIMO up to 21Mbps |
|
HSUPA Upload up to 5.76Mbps |
|
|
Current |
Resting: 100mA rms Max: 450mA rms |
|
Max Emitted Power |
In 3G WCDMA Mode: 250mW In 2G GSM/GPRS Mode: 2W |
|
Interface |
USB 2.0 |
|
Operating systems |
Windows 8, 7, XP SP3, Vista Apple MAC OS X 10.5 and above |
|
Memory card |
Up to 32GB microSDHC™ |
|
Antenna port |
TS9 connector |
|
Temperature |
-5ºC to +40ºC |
* Actual customer download/upload speeds will vary.